The Language Factory

The Language Factory is the translation and localisation services provider of choice to the market research industry's leaders. For over 30 years, we have been proud to help our clients uncover the highest quality insights from qualitative research engagements including interviews, discussions and working groups.

By providing accurate, efficient and authentic document translation, proofreading, audio translation, transcription and more, we ensure that our clients understand not only what was said, but what was meant by research participants in over 140 languages.

Quality assurance is our number one priority and this influences every stage of our process, from ensuring your documents are translation-ready, selecting the right linguist and quality-checking the completed translation to delivering and confirming receipt and client satisfaction.

For additional reassurance, we are also proud to offer our ISO 17100-certified translation and revision service, which rubber stamps our commitment to quality. In fact, our commitment to quality has earned us a 97.5% approval rating for translation quality.

We have Cyber Essentials accreditation so you can rest safe in the knowledge that your data and that of your customers and respondents is protected whilst in our care.