Face Facts Research

Facts Research is an award-winning, ISO 27001:2022 certified fieldwork agency, trusted by clients to deliver high-quality qualitative recruitment and quantitative data collection via online and face-to-face methodologies.

We're known as a safe pair of hands – combining deep expertise with a no-nonsense, can-do approach. Our qualitative recruitment is powered by a long-standing network of accredited recruiters who consistently deliver the right participants, even for complex or niche audiences, free-found or from lists. On the quant side, similarly our face-to-face team in the UK can find the participants you need, whilst online we have global coverage. Our data team are experts in survey scripting and delivering clean, accurate data in any format you need.

With 30+ years of experience each, owners Rachel Hoy and Julie Gaughan lead a dedicated team of Account Managers, Fieldwork Specialists and Data Experts. We work in close partnership with our clients, keeping communication clear and projects running smoothly from start to finish.

At Face Facts, we're straight-talking, passionate, solutions-focused, and proud to be a trusted partner for research teams who just need to get the job done – properly.

MRS Company Partner & MRS Fair Data Company
RAS - Recruiter Accreditation Company
Signatories to the Global Data Quality pledge

MRS Operations Awards
2025 Finalist Recruitment Excellence
2024 Finalist Best Online Data Collection (Quantitative)
2024 Winner Recruitment Excellence
2023 Finalist Best Data Collection (Quantitative) & Recruitment Excellence
2022 Finalist Best Data Collection (Quantitative)
2021 Finalist Best Data Collection (Online)
2020 Winner Best Data Collection (F2F)
2019 & 2015 Finalist Best Data Collection (F2F)
2014 Finalist Best Field Force